Patient Access & Scheduling Specialist

PT Solutions; Spring Hill (FL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Professional development

Career progression

PTO & sick leave accrual

Race entry reimbursement

Job summary

PT Solutions Physical Therapy in Spring Hill, FL is seeking a Patient Access Coordinator to manage check-in/check-out, payments, and EMR documentation. You will coordinate scheduling, verify patient information, and support seamless clinic operations to ensure a positive experience.

Ideal candidates have 1–2 years in customer service or healthcare front office, familiarity with EMR systems, and strong communication abilities.

Qualifications

• High School diploma or GED required.
• 1–2 years of customer service or healthcare front office experience preferred.
• Experience with EMR systems and scheduling platforms strongly preferred.
• Must meet all compliance, background check, and onboarding requirements.

Responsibilities

• Greet patients, manage check-in/check-out, verify information, and schedule follow-up appointments.
• Handle payments, explain financial responsibilities, and maintain accurate daily financial records.
• Support clinic operations by managing phones, schedules, referrals, and EMR documentation.
• Deliver a positive patient experience by assisting with questions and addressing concerns professionally.
• Ensure HIPAA compliance, insurance processes, and accurate documentation standards.
• Collaborate with therapists and internal teams to coordinate care and resolve access or scheduling issues.
• Assist with clinic operations, special projects, and provide coverage support as needed.

Skills

Communication

Customer service

Multitasking

Attention to detail

Payments

MS Office

HIPAA compliance

Teamwork

Problem solving

Independent work

Education

High School or GED diploma

Tools

EMR systems

Scheduling platforms

Job description

PT Solutions Physical Therapy in Spring Hill, FL is seeking a Patient Access Coordinator to manage check-in/check-out, payments, and EMR documentation. You will coordinate scheduling, verify patient information, and support seamless clinic operations to ensure a positive experience.

Ideal candidates have 1–2 years in customer service or healthcare front office, familiarity with EMR systems, and strong communication abilities.