Patient Access & Scheduling Specialist

Sanford; Sioux Falls (SD); Vor Ort; USD 22.000 - 32.000; Vollzeit

Zusammenfassung

Sanford Health is seeking a Patient Access Representative for the Sanford Surgical Associates Clinic in Sioux Falls. You will be the first point of contact, greeting patients, registering demographics, scheduling visits, and handling phone communications to ensure a smooth patient journey.

Working hours are Monday–Thursday 8:00 AM–5:00 PM and Friday 8:00 AM–3:00 PM with a 40-hour work week. A high school diploma and customer service experience are preferred, with medical terminology helpful.

Qualifikationen

• High school diploma or equivalent preferred. Post-secondary education helpful.
• One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential. Six months' customer service experience desired.
• May require BLS for certain locations and/or settings.

Aufgaben

• REGISTRATION: Greet patients, verify demographics, create/routing documents and signatures.
• SCHEDULING: Coordinate appointments with nursing team, obtain referrals, arrange interpreter services, manage recalls and waitlists.
• ADDITIONAL DUTIES: Organize charts, coordinate provider documents, assist with patient financial arrangements, telemedicine coordination.

Kenntnisse

Customer service

Medical terminology

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Sanford Health is seeking a Patient Access Representative for the Sanford Surgical Associates Clinic in Sioux Falls. You will be the first point of contact, greeting patients, registering demographics, scheduling visits, and handling phone communications to ensure a smooth patient journey.

Working hours are Monday–Thursday 8:00 AM–5:00 PM and Friday 8:00 AM–3:00 PM with a 40-hour work week. A high school diploma and customer service experience are preferred, with medical terminology helpful.