Patient Access & Scheduling Coordinator

Sanford; Fargo (ND); Vor Ort; USD 23.000 - 37.000; Vollzeit

Zusammenfassung

Sanford Health in Fargo, ND, seeks a Patient Access Representative to handle patient registration and scheduling across multiple local locations. The role is typically 8 hours per day, 40 hours per week, in a patient‑facing environment both by phone and in person.

Responsibilities include greeting patients, verifying demographics, creating electronic files, collecting co‑payments, coordinating referrals and pre-authorizations, and assisting with billing inquiries.

Qualifikationen

• High school diploma or equivalent preferred; post-secondary education helpful.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• May require BLS for certain locations/settings.

Aufgaben

• Greet patients, verify demographics, register and/or schedule patients.
• Collect co-pays, pre-payments, and payments; manage related paperwork.
• Coordinate referrals, pre-authorization, interpreter services; assist with billing inquiries.
• Operate multi-line phones; support scheduling across locations.

Kenntnisse

Customer service

Phone etiquette

Empathy

Medical terminology

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Sanford Health in Fargo, ND, seeks a Patient Access Representative to handle patient registration and scheduling across multiple local locations. The role is typically 8 hours per day, 40 hours per week, in a patient‑facing environment both by phone and in person.

Responsibilities include greeting patients, verifying demographics, creating electronic files, collecting co‑payments, coordinating referrals and pre-authorizations, and assisting with billing inquiries.