Patient Access & Registration Specialist

Sanford; North Dakota; On-site; USD 22,000 - 32,000; Full time

Job summary

Sanford Health is seeking a Patient Access Representative to deliver exceptional patient service within a bustling clinic. As the first point of contact, you will greet patients, verify demographics, handle registrations, scheduling, and routine financial interactions with care and accuracy.

Day-shift hours, some location variation, require a high school diploma and strong customer service skills. Prior medical office experience and familiarity with medical terminology are preferred; BLS may be

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.
• May require BLS for certain locations and/or settings.

Responsibilities

• Greet patients and verify demographics.
• Create, scan & route documents or electronic forms.
• Inform patients about documents and capture signatures.
• Establish and assign financial responsibility and assist with arrangements.
• Collect co-payments, pre-payments, and payments on account balances.
• Coordinate with nursing team to schedule appointments and referrals.
• Operate multi-line phone and manage recall/waitlists.

Skills

Customer service

Medical terminology

Phone etiquette

Education

High school diploma

Job description

Sanford Health is seeking a Patient Access Representative to deliver exceptional patient service within a bustling clinic. As the first point of contact, you will greet patients, verify demographics, handle registrations, scheduling, and routine financial interactions with care and accuracy.

Day-shift hours, some location variation, require a high school diploma and strong customer service skills. Prior medical office experience and familiarity with medical terminology are preferred; BLS may be