Patient Access & Scheduling Specialist

Sanford; Sioux Falls (SD); Vor Ort; USD 22.000 - 32.000; Vollzeit

Zusammenfassung

Sanford Health in Sioux Falls, SD, is seeking a Patient Access Representative. You will be the first point of contact, delivering exceptional service in person or by phone, greeting patients, verifying demographics, and guiding them through paperwork.

This on-site role supports scheduling, insurance coordination, and payments, with 40-hour weeks, day shifts, and opportunities to grow in a welcoming health system focused on patient experience.

Qualifikationen

• High school diploma or equivalent preferred; post-secondary education helpful.
• One year of work experience, preferably in a medical office setting.
• Medical terminology helpful; customer service skills essential.
• BLS may be required for certain locations/settings.

Aufgaben

• Register patients: greet, verify demographics, capture signatures.
• Schedule appointments, obtain referrals, coordinate pre-authorization.
• Handle multi-line phone, switchboard duties, recalls, and waitlists.
• Prepare and coordinate charts; assist with patient financial help.
• Track health information and manage patient accounts.
• Telemedicine coordination and reminder calls.

Kenntnisse

Customer service

Medical terminology

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Sanford Health in Sioux Falls, SD, is seeking a Patient Access Representative. You will be the first point of contact, delivering exceptional service in person or by phone, greeting patients, verifying demographics, and guiding them through paperwork.

This on-site role supports scheduling, insurance coordination, and payments, with 40-hour weeks, day shifts, and opportunities to grow in a welcoming health system focused on patient experience.