Patient Access & Scheduling Specialist

Sanford; Sioux Falls (SD); Vor Ort; USD 22.000 - 32.000; Vollzeit

Zusammenfassung

Sanford Health in Sioux Falls is seeking a Patient Access Representative to deliver exceptional service as the first point of contact, creating a welcoming and safe environment in person or over the phone.

Responsibilities include greeting patients, verifying demographics, scheduling, handling payments, and coordinating referrals. A strong emphasis on customer service and medical terminology is required.

Qualifikationen

• High school diploma or equivalent preferred; post-secondary education helpful.
• One year of work experience, preferably in a medical office.
• Six months' customer service experience desired.
• Medical terminology helpful; BLS may be required for some locations.

Aufgaben

• Greet patients, verify demographics, and route documents.
• Coordinate scheduling, referrals, and pre-authorization.
• Handle payments, co-pays, and patient financial assistance.
• Perform general office duties and call handling.

Kenntnisse

Customer service

Medical terminology

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Sanford Health in Sioux Falls is seeking a Patient Access Representative to deliver exceptional service as the first point of contact, creating a welcoming and safe environment in person or over the phone.

Responsibilities include greeting patients, verifying demographics, scheduling, handling payments, and coordinating referrals. A strong emphasis on customer service and medical terminology is required.