Patient Access & Scheduling Specialist

GCMC Community Medical Center; Scranton (Lackawanna County); Sur place; USD 32 000 - 48 000; Plein temps

Avantages offerts par ce poste

Full benefits from day one

Tuition reimbursement

PTO

Résumé du poste

Geisinger Community Medical Center, Scranton, PA, seeks a frontline patient access specialist responsible for greeting and registering patients, verifying demographics, and supporting the check-out process. This role handles multi-channel messages and scheduling while maintaining privacy and accurate records.

The position offers full benefits from day one, PTO, tuition reimbursement, and comprehensive health plans.

Qualifications

• Front desk experience in a medical setting preferred.
• Greet and register patients accurately; verify demographics.
• Ability to explain procedures and collect payments as applicable.

Responsabilités

• Check in patients and verify demographics.
• Monitor patient wait times and communicate updates.
• Support kiosk check-in where applicable.
• Explain financial responsibility and collect copays.
• Schedule follow-up appointments and referrals as needed.

Connaissances

Clerical

Communication

Customer Service

Office Politics

Confidentiality

Formation

High School Diploma or GED

Description du poste

Geisinger Community Medical Center, Scranton, PA, seeks a frontline patient access specialist responsible for greeting and registering patients, verifying demographics, and supporting the check-out process. This role handles multi-channel messages and scheduling while maintaining privacy and accurate records.

The position offers full benefits from day one, PTO, tuition reimbursement, and comprehensive health plans.