Patient Access Specialist

GMC Geisinger Medical Center; Muncy (Lycoming County); On-site; USD 19,000 - 30,000; Part time

Benefits offered by this job

401(k) plan

MyHealth Rewards

Family-friendly support

Employee Assistance Program

Job summary

Geisinger Medical Center Muncy is seeking a Per Diem Front Desk Associate to provide front-line support, greet and register patients, and assist with check-out and appointment scheduling. You will verify demographics, explain insurance requirements, collect payments, and maintain accurate records in a busy office setting.

The role emphasizes patient-centered service, HIPAA compliance, and efficient multi-channel communication to coordinate care and follow-up visits.

Qualifications

• HS Diploma or GED required.
• Minimum 1 year related work experience preferred.
• Front desk/clerical healthcare experience preferred.

Responsibilities

• Check in patients and verify demographics.
• Monitor wait times and relay updates to patients.
• Provide kiosk support for patient check-in.
• Explain insurance requirements for primary, secondary, and tertiary coverages.
• Collect payments at time of service.
• Schedule follow-up appointments and referrals as needed.
• Maintain accurate medical records and disclosures.
• Handle multi-channel messages for appointments, referrals, and prescriptions.
• Post cash following department guidelines.

Skills

Clinic Support

Communication

Computer literacy

Customer Service

Health Information Systems

HIPAA Compliance

Multitasking

Organizing

Teamwork

Education

HS Diploma or GED

Job description

Geisinger Medical Center Muncy is seeking a Per Diem Front Desk Associate to provide front-line support, greet and register patients, and assist with check-out and appointment scheduling. You will verify demographics, explain insurance requirements, collect payments, and maintain accurate records in a busy office setting.

The role emphasizes patient-centered service, HIPAA compliance, and efficient multi-channel communication to coordinate care and follow-up visits.