Patient Access & Scheduling Specialist

Valley Medical Center & Clinics; Renton (WA); On-site; USD 31,000 - 51,000; Full time

Job summary

Valley Medical Center & Clinics is seeking a Patient Access Associate in Renton, WA. The role focuses on scheduling hospital and clinic services, pre-registration, insurance verification, and patient check-in to ensure smooth admissions.

You will handle MyChart requests, estimate patient costs, and collect payments while delivering outstanding customer service. The position requires strong communication, multitasking, and knowledge of EMR systems.

Qualifications

• High School Graduate or equivalent (G.E.D.) required.
• Minimum one-year front office experience in a physician office or hospital access department; scheduling, registering, using multi-line phone systems, EMR systems, and multitasking with several software programs.

Responsibilities

• Schedule services and pre-registration for hospital and clinic visits.
• Verify insurance and complete registration and check-in processes.
• Prepare patient estimates and process POS collections prior to service.
• Manage MyChart scheduling requests and direct scheduled appointments.
• Coordinate referrals and ensure complete and accurate scheduling and reimbursement.
• Deliver excellent customer service during every patient interaction.

Skills

Communication skills

Customer service

Keyboarding 35 wpm

Verbal and written instructions

Empathy

Education

High School Graduate or equivalent

Tools

EPIC

Electronic Medical Records

EMR systems

Multi-line phone systems

Microsoft Office

Windows environment

MyChart

Insurance portals

Job description

Valley Medical Center & Clinics is seeking a Patient Access Associate in Renton, WA. The role focuses on scheduling hospital and clinic services, pre-registration, insurance verification, and patient check-in to ensure smooth admissions.

You will handle MyChart requests, estimate patient costs, and collect payments while delivering outstanding customer service. The position requires strong communication, multitasking, and knowledge of EMR systems.