Patient Access & Scheduling Specialist

Valley Medical Center & Clinics; Renton (WA); On-site; USD 30,541 - 51,040; Full time

Job summary

Valley Medical Center & Clinics in Renton, WA seeks a Patient Access Associate to manage scheduling, pre-registration, insurance verification, and check-in for hospital and clinic services. The role includes patient communication, POS collections, and coordinating with clinic networks.

The position requires front office experience, EMR skills, and strong customer service. Work hours are days, full-time in a clinic network setting.

Qualifications

• Front desk experience in a physician office or hospital setting.
• Ability to schedule, register, verify insurance and manage patient flow.
• Experience with EMR systems and multiple software programs simultaneously.
• Excellent verbal and written communication; strong customer service.
• Strong keyboarding and Windows-based computer skills; knowledge of medical terminology is a plus.

Responsibilities

• Schedule hospital and clinic services and pre-register patients.
• Verify insurance, registration, and financial clearance for visits.
• Process MyChart requests and in-person check-ins per protocol.
• Provide accurate patient estimates and collect payments when due.

Skills

Front office experience

Scheduling

Multi-line phone systems

Electronic Medical Records

Medical terminology knowledge

Customer service

Communication skills

Typing 35 wpm

Windows OS

Education

High School diploma or GED

Tools

EPIC

MyChart

Microsoft Office

Job description

Valley Medical Center & Clinics in Renton, WA seeks a Patient Access Associate to manage scheduling, pre-registration, insurance verification, and check-in for hospital and clinic services. The role includes patient communication, POS collections, and coordinating with clinic networks.

The position requires front office experience, EMR skills, and strong customer service. Work hours are days, full-time in a clinic network setting.