Patient Access & Scheduling Specialist

CommonSpirit Health; Seattle (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Patient Access Representative to support patient intake in our Seattle-area clinic. You will welcome patients, collect data and payments, and facilitate check-in/out with accuracy and care.

The role requires strong customer service and knowledge of insurance terminology, with daily interactions across in-person and phone channels to ensure a smooth intake experience.

Qualifications

• One year of customer service work experience.

Responsibilities

• Registering and checking patients in/out.
• Verify demographic and insurance information and resolve minor issues.
• Conduct routine insurance eligibility verifications.
• Scan and file patient documents into EMR.
• Record non-clinical charges and process payments.

Skills

Customer service

Job description

Virginia Mason Franciscan Health is seeking a Patient Access Representative to support patient intake in our Seattle-area clinic. You will welcome patients, collect data and payments, and facilitate check-in/out with accuracy and care.

The role requires strong customer service and knowledge of insurance terminology, with daily interactions across in-person and phone channels to ensure a smooth intake experience.