Patient Access & Scheduling Specialist

St. Charles Health System Inc.; Redmond (WA); On-site; USD 29,000 - 39,000; Full time

Job summary

St. Charles Health System is seeking a Patient Service Representative to act as a liaison between patients and staff by handling clerical and reception duties. The role supports clinical teams to deliver compassionate outpatient care across Central Oregon.

Responsibilities include scheduling, registration, payments processing, and coordinating with departments. Candidates should have a HS diploma and healthcare clerical experience; basic medical terminology is preferred.

Qualifications

• Required: High school diploma or GED.
• One year of clerical support in a healthcare setting or related experience.
• Basic medical terminology.

Responsibilities

• Schedule appointments accurately per guidelines and maximize access.
• Perform real time eligibility (RTE) for insurance benefits.
• Record patient demographics, insurance and billing information accurately.
• Process payments (copays, co-insurance, etc.) and complete deposits/reports.
• Fax, scan, index patient records into the management system.

Skills

Customer service

Communication skills

Teamwork

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

MS Office

EMR system

Job description

St. Charles Health System is seeking a Patient Service Representative to act as a liaison between patients and staff by handling clerical and reception duties. The role supports clinical teams to deliver compassionate outpatient care across Central Oregon.

Responsibilities include scheduling, registration, payments processing, and coordinating with departments. Candidates should have a HS diploma and healthcare clerical experience; basic medical terminology is preferred.