Patient Access & Scheduling Specialist

Good Samaritan Society; Rapid City, Northern (SD, KY); Hybrid; USD 46,673,000 - 65,904,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) retirement plan

Work/life balance

Generous time off

Job summary

Sanford Health in Rapid City, SD seeks a Patient Access Representative to deliver exceptional service as the first point of contact for patients, handling registration, scheduling, and billing tasks.

The role involves greeting patients, verifying demographics, coordinating referrals and pre-authorizations, and assisting with financial arrangements. A high school diploma and customer service skills are preferred; some locations may require BLS.

Qualifications

• High school diploma or equivalent preferred.
• One year of work experience in a medical office preferred.
• Medical terminology helpful; BLS may be required in some locations.

Responsibilities

• Greet patients & verifies demographics.
• Creating, scanning & routing documents or electronic forms.
• Inform patients what the document is & capture signatures on necessary paperwork.
• Establishes and assigns financial responsibility and assists with arrangements while adhering to appropriate policies and procedures.
• Collects co-payments, pre-payments, and payments on account balances.
• May work through the registration work queue to address and resolve registration errors or denied insurance claims.

Skills

Customer service

Multitasking

Communication

Attention to detail

Education

High school diploma or equivalent

Job description

Sanford Health in Rapid City, SD seeks a Patient Access Representative to deliver exceptional service as the first point of contact for patients, handling registration, scheduling, and billing tasks.

The role involves greeting patients, verifying demographics, coordinating referrals and pre-authorizations, and assisting with financial arrangements. A high school diploma and customer service skills are preferred; some locations may require BLS.