Patient Access & Scheduling Specialist

Good Samaritan Society; Rapid City (SD); Hybrid; USD 21,000 - 32,000; Full time

Job summary

Sanford Health in Rapid City is seeking a Patient Access Representative to handle patient registration and scheduling. You will greet patients, verify demographics, create electronic files, and assist with insurance and payments.

Duties vary by location; strong customer service, confidentiality, and teamwork are essential. Prior medical office experience and knowledge of medical terminology are helpful; BLS may be required.

Qualifications

• High school diploma or equivalent preferred. Post-secondary education helpful.
• One year of work experience, preferably in a medical office setting. Medical terminology helpful; customer service skills essential.
• Six months' customer service experience desired.
• May require BLS for certain locations and/or settings.

Responsibilities

• Greet patients and verify demographics to register and/or schedule appointments.
• Create electronic files; collect co-payments, pre-payments, and payments on accounts.
• Assist with referrals, pre-authorization, and coordinating appointments with providers.
• Maintain confidentiality and work well in a team or independently.

Skills

Customer service

Communication skills

Medical terminology

Education

High school diploma or equivalent

Post-secondary education helpful

Job description

Sanford Health in Rapid City is seeking a Patient Access Representative to handle patient registration and scheduling. You will greet patients, verify demographics, create electronic files, and assist with insurance and payments.

Duties vary by location; strong customer service, confidentiality, and teamwork are essential. Prior medical office experience and knowledge of medical terminology are helpful; BLS may be required.