Patient Access & Scheduling Specialist

Brown University Health; Providence (RI); On-site; USD 30,000 - 32,000; Full time

Job summary

Brown University Health seeks an organized administrative assistant to streamline patient visits. You will schedule appointments, handle registrations, and assist with billing and collections in a hospital setting.

You will verify insurance, collect co-pays, and support patients with financial counseling while ensuring accuracy in coding and documentation. This role emphasizes compassionate customer service within ambulatory care.

Qualifications

• High School Diploma or equivalent.
• Knowledge of medical billing routines and coding.
• Knowledge of medical terminology, diagnosis codes, and procedure codes.
• Courteous telephone technique and strong customer service skills.
• ix months experience coding and billing using online billing system.

Responsibilities

• Schedules patients using the hospital's scheduling system and confirms appointment details.
• Enters diagnosis/service codes into the online billing system and verifies codes.
• Performs pre-registration and registration in the online billing system.
• Collects co-pays and provides receipts to patients.
• Verifies patient eligibility with insurance carriers and obtains authorizations as needed.
• Provides patient-focused service and assists with billing inquiries and financial counseling.

Skills

PC skills

Medical billing

Medical terminology

Diagnosis codes

Procedure codes

Courteous telephone technique

Education

High School Diploma or equivalent

Tools

Epic

Cedaron

Job description

Brown University Health seeks an organized administrative assistant to streamline patient visits. You will schedule appointments, handle registrations, and assist with billing and collections in a hospital setting.

You will verify insurance, collect co-pays, and support patients with financial counseling while ensuring accuracy in coding and documentation. This role emphasizes compassionate customer service within ambulatory care.