Patient Scheduling & Billing Coordinator

Brown University Health; Providence (RI); On-site; USD 30,000 - 32,000; Full time

Job summary

Brown University Health seeks an administrative clerk to streamline patient visits. You will schedule appointments, register patients, verify demographics and insurance, and collect co-pays. You will also support billing and coding tasks, handle inquiries, and assist with referral management in a hospital setting.

Proficiency with Epic and Cedaron, plus strong customer service and telephone skills, are essential. Evening and weekend coverage may be required.

Qualifications

• High School Diploma or equivalent required.
• Basic PC skills and ability to use Windows environment.
• Knowledge of medical billing routines for physician office practice.
• Knowledge of medical terminology, diagnosis codes, and procedure codes.
• Courteous telephone technique and strong customer service skills.
• ix months experience coding and billing using online billing system.

Responsibilities

• Schedules patients using the hospital's scheduling system with provider and appointment type.
• Completes pre-registration and registration using the online billing system.
• Verifies demographic data, insurance information, co-pays and physician.
• Collects co-pays and provides receipts to patients.
• Mails informational material to new patients prior to scheduled visits.
• Makes appointment reminders by telephone; answers and returns calls.
• Handles coding/billing within department guidelines and validates codes.
• Obtains authorizations and coordinates referrals as needed.
• Obtains and organizes medical records for physician review.

Skills

PC skills

Telephone etiquette

Customer service

Medical terminology

Diagnosis codes

Billing procedures

Online billing system

Education

High School Diploma or equivalent

Tools

Epic

Cedaron

Job description

Brown University Health seeks an administrative clerk to streamline patient visits. You will schedule appointments, register patients, verify demographics and insurance, and collect co-pays. You will also support billing and coding tasks, handle inquiries, and assist with referral management in a hospital setting.

Proficiency with Epic and Cedaron, plus strong customer service and telephone skills, are essential. Evening and weekend coverage may be required.