Patient Services & Billing Specialist

Lifespan; Providence (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health seeks a Patient Service Representative to greet patients, check in, answer phones, and schedule appointments. The role administers referrals, authorizations, and discharge processing while upholding the organization’s values in a healthcare setting.

The position emphasizes accuracy in demographics and billing details, and may require travel to satellite offices. Expect a supportive team and a day shift schedule.

Qualifications

• Two years of experience in a physician's medical office, with knowledge of medical terminology.
• Proficient in English and capable of using computer appointment scheduling systems.
• Familiarity with medical office procedures and terminology is required.

Responsibilities

• Greet patients and manage registration check-in functions.
• Answer phones and schedule patient appointments.
• Obtain referrals and authorizations; process forms and discharge procedures.

Skills

Interpersonal skills

Communication skills

Scheduling proficiency

Education

Two year Medical Office Management/Medical Secretary program

Tools

Appointment scheduling software

Job description

Brown University Health seeks a Patient Service Representative to greet patients, check in, answer phones, and schedule appointments. The role administers referrals, authorizations, and discharge processing while upholding the organization’s values in a healthcare setting.

The position emphasizes accuracy in demographics and billing details, and may require travel to satellite offices. Expect a supportive team and a day shift schedule.