Patient Services Coordinator: Scheduling, Billing & Care

Brown University Health; Warwick (RI); On-site; USD 25,000 - 41,000; Full time

Job summary

Brown University Health is seeking a Patient Service Representative to greet patients, register, answer phones and schedule appointments. The role requires accurate data entry, verification of referrals and authorizations, and proper handling of payments at the point of service.

The ideal candidate will have two years of experience in a physician's medical office, strong English communication skills, and a commitment to patient privacy and high-quality service.

Qualifications

• Two years experience in a physician's medical office.
• Proficient in English and scheduling software.
• Excellent interpersonal and communication skills.

Responsibilities

• Oversees patient financial processes and collects payments at time of service.
• Verifies demographics, referrals, authorizations, billing codes, diagnoses.
• Completes end-of-day batch and reconciles schedule and payments.
• Provides clerical support and trains new staff on policies.
• Maintains safety, privacy and confidentiality.
• May travel to satellite offices to perform duties.
• Performs other related duties as required.

Skills

Patient registration

Appointment scheduling

Interpersonal communication

English proficiency

Job description

Brown University Health is seeking a Patient Service Representative to greet patients, register, answer phones and schedule appointments. The role requires accurate data entry, verification of referrals and authorizations, and proper handling of payments at the point of service.

The ideal candidate will have two years of experience in a physician's medical office, strong English communication skills, and a commitment to patient privacy and high-quality service.