Patient Access & Scheduling Specialist

Arkansas Children’s Hospital; Oak Grove (AR); On-site; USD 23,000 - 30,000; Full time

Job summary

Arkansas Children’s Hospital is seeking a full-time Front Desk/ Scheduling & Registration Clerk to be the first point of contact for patients in outpatient clinics. You will schedule all patient appointments, verify demographics and insurance information, and assist with discharge activities.

Responsibilities include greeting patients and families, collecting co-payments, activating MyChart, and ensuring accurate referrals and insurance verification to support smooth clinic operations.

Qualifications

• No education requirements.
• High school diploma or GED or equivalent recommended.
• Entry level – experience not required.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection and insurance verification.
• Ensures follow-up appointments and tests are scheduled.

Education

High school diploma or GED or equivalent

Job description

Arkansas Children’s Hospital is seeking a full-time Front Desk/ Scheduling & Registration Clerk to be the first point of contact for patients in outpatient clinics. You will schedule all patient appointments, verify demographics and insurance information, and assist with discharge activities.

Responsibilities include greeting patients and families, collecting co-payments, activating MyChart, and ensuring accurate referrals and insurance verification to support smooth clinic operations.