Patient Access Specialist: Scheduling & Registration

Arkansas Children's

Springdale (AR)

On-site

USD 24,000 - 30,000

Full time

4 days ago

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Job summary

Arkansas Children’s in Springdale is seeking a full-time Scheduling and Patient Access Specialist to be the first impression for patients visiting outpatient clinics. You will collect complete demographic and insurance information, schedule appointments, and ensure referrals are obtained.

Responsibilities include completing registration and discharge activities, MyChart activation, insurance verification, co-payment collection, and coordinating follow-up appointments to support clinic flow and

Qualifications

No education requirements
High school diploma or GED or equivalent
Entry level position; experience not required

Responsibilities

Schedules all patient appointments and ensures referrals are obtained.
Meets or exceeds expected productivity and accuracy standards.
Greets and engages patients, families and visitors in order to provide a positive first impression.
Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification.
Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.