Patient Access Specialist I

Arkansas Children’s Hospital; Little Rock (AR); On-site; USD 23,000 - 29,000; Full time

Job summary

Arkansas Children's Hospital is seeking a frontline Access Clerk for the Primary Care Clinic in Little Rock. You will manage scheduling, registrations and insurance verification, creating a welcoming, efficient first impression for families seeking outpatient services.

The role supports discharge activities and MyChart activation while coordinating with multiple centers to ensure smooth patient flow and timely follow-up.

Qualifications

• Schedules all patient appointments and ensures referrals are obtained.
• Greets and engages patients, families and visitors for a positive first impression.
• Completes registration and discharge activities, including co-payment collection and MyChart activation.

Responsibilities

• Meets or exceeds expected productivity and accuracy standards.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including patient satisfaction surveys.

Skills

Scheduling

Registration

Customer service

Insurance verification

Education

No education requirements

Job description

Arkansas Children's Hospital is seeking a frontline Access Clerk for the Primary Care Clinic in Little Rock. You will manage scheduling, registrations and insurance verification, creating a welcoming, efficient first impression for families seeking outpatient services.

The role supports discharge activities and MyChart activation while coordinating with multiple centers to ensure smooth patient flow and timely follow-up.