Evening Patient Access Specialist

Arkansas Children’s Hospital; Little Rock (AR); On-site; USD 2,659,000 - 3,320,000; Part time

Job summary

Arkansas Children’s Hospital in Little Rock is seeking an Evening Shift Front Desk Clerk to handle scheduling and registration for outpatient clinics, greet patients, and collect demographic and insurance information.

This part-time role emphasizes accuracy, customer service, and coordination with clinic staff; no formal education required, though a high school diploma or GED is recommended.

Qualifications

• No formal education required for this role.
• High school diploma or GED or equivalent recommended.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensures follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Skills

Customer service

Scheduling

Registration processing

Insurance verification

Team collaboration

Education

High school diploma or GED or equivalent

Tools

MyChart

Job description

Arkansas Children’s Hospital in Little Rock is seeking an Evening Shift Front Desk Clerk to handle scheduling and registration for outpatient clinics, greet patients, and collect demographic and insurance information.

This part-time role emphasizes accuracy, customer service, and coordination with clinic staff; no formal education required, though a high school diploma or GED is recommended.