Evening Patient Access & Registration Specialist

Arkansas Children's; Little Rock (AR); On-site; USD 27,000 - 33,000; Part time

Job summary

Arkansas Children's in Little Rock is seeking an evening shift, part-time Access Primary Care Clinic front desk/registration assistant. You will schedule patient appointments, verify demographics and insurance, and support referrals and discharge activities.

The role emphasizes greeting patients, families and visitors to create a positive first impression, performing registration tasks, processing co-payments, activating MyChart, and ensuring follow-up appointments are scheduled as needed.

Qualifications

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors in order to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.

Skills

Customer service

Communication

Registration

Insurance verification

Education

High school diploma or GED

Job description

Arkansas Children's in Little Rock is seeking an evening shift, part-time Access Primary Care Clinic front desk/registration assistant. You will schedule patient appointments, verify demographics and insurance, and support referrals and discharge activities.

The role emphasizes greeting patients, families and visitors to create a positive first impression, performing registration tasks, processing co-payments, activating MyChart, and ensuring follow-up appointments are scheduled as needed.