Patient Access & Scheduling Specialist

Arkansas Children’s Hospital; Oak Grove (AR); On-site; USD 23,000 - 29,000; Full time

Job summary

Arkansas Children's Hospital is seeking staff for outpatient clinics to manage scheduling, registration and first impressions. This full-time role handles demographic and insurance data, co-payment collection and MyChart activation, while coordinating referrals and follow-up appointments across clinic centers.

We value accuracy, patient-centered service and collaboration with clinical teams. Experience is not required; a high school diploma is recommended, with opportunities for growth in a

Qualifications

• Entry level position with no education requirements.
• Experience in a clinical or front desk setting is a plus.

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
• Completes discharge scheduling and ensures follow up appointments and tests are scheduled.
• Able to register in 1 or more Centers as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
• Engages in activities to enhance the patient experience, including patient satisfaction surveys.

Skills

Customer service

Scheduling

Registration

Education

High school diploma or GED

Job description

Arkansas Children's Hospital is seeking staff for outpatient clinics to manage scheduling, registration and first impressions. This full-time role handles demographic and insurance data, co-payment collection and MyChart activation, while coordinating referrals and follow-up appointments across clinic centers.

We value accuracy, patient-centered service and collaboration with clinical teams. Experience is not required; a high school diploma is recommended, with opportunities for growth in a