Patient Access Specialist I: Scheduling & Registration

Arkansas Children’s Hospital; Little Rock (AR); On-site; USD 36,000 - 45,000; Full time

Job summary

Arkansas Children's Hospital in Little Rock, AR, is seeking an Access Primary Care Clinic team member to greet patients and manage scheduling and registration for outpatient clinics.

You will collect demographic and insurance information, verify coverage, and assist with co-payment collection, MyChart activation, and referrals as needed. The role requires strong customer service and accuracy to ensure a positive patient experience.

Qualifications

• Schedules all patient appointments and ensures referrals are obtained.
• Greets and engages patients, families and visitors to provide a positive first impression.
• Completes registration and discharge activities, including co-payment collection and insurance verification.
• Works across multiple centers as needed to optimize clinic flow.

Responsibilities

• Collaborates with clinical partners to optimize patient communication and care continuity.
• Encounters patients professionally, ensuring accuracy of demographic and insurance data.
• Supports discharge scheduling and follow-up appointments and tests.

Skills

Scheduling

Registration

Patient interaction

Insurance verification

Co-payment collection

MyChart activation

Education

High school diploma or GED

Tools

MyChart

Registration software

Job description

Arkansas Children's Hospital in Little Rock, AR, is seeking an Access Primary Care Clinic team member to greet patients and manage scheduling and registration for outpatient clinics.

You will collect demographic and insurance information, verify coverage, and assist with co-payment collection, MyChart activation, and referrals as needed. The role requires strong customer service and accuracy to ensure a positive patient experience.