Entry-Level Patient Access & Scheduling Specialist

Arkansas Children’s Hospital; Springdale (SC); On-site; USD 23,000 - 29,000; Full time

Job summary

Arkansas Children’s Hospital is seeking an entry-level Front Desk/Registration Associate to manage outpatient scheduling and registration. You will be the first impression for patients and families, ensuring accurate demographic and insurance information.

This role is based at the Bentonville Ortho Clinic where hours may vary. This full-time position requires no formal education, with a recommended high school diploma or GED.

Qualifications

• No education requirements
• High school diploma or GED or equivalent

Responsibilities

• Schedules all patient appointments and ensures referrals are obtained.
• Meets or exceeds expected productivity and accuracy standards.
• Greets and engages patients, families and visitors to provide a positive first impression.
• Completes registration and discharge activities, including co-pay collection and insurance verification.
• Completes discharge scheduling and follow-up appointments and tests.
• Able to register in multiple Centers as demonstrated by floating.
• Collaborates with clinical partners to optimize patient communication and clinic flow.
• Engages in activities to enhance the patient experience, including patient satisfaction surveys.

Education

High school diploma or GED

Job description

Arkansas Children’s Hospital is seeking an entry-level Front Desk/Registration Associate to manage outpatient scheduling and registration. You will be the first impression for patients and families, ensuring accurate demographic and insurance information.

This role is based at the Bentonville Ortho Clinic where hours may vary. This full-time position requires no formal education, with a recommended high school diploma or GED.