Patient Access & Scheduling Specialist

Summit Health Management; New York (NY); On-site; USD 27,000 - 34,000; Full time

Job summary

Summit Health Management is seeking a front desk / medical receptionist to greet patients, schedule appointments, and manage admissions in a fast-paced healthcare setting. You will handle calls, document messages, and support physicians with referrals and chart preparation.

The role demands exceptional customer service, accuracy in data entry, and proficiency with EHR and practice management software. Valid Heartsaver within 30 days is a plus; bilingual skills are a bonus.

Qualifications

• High School Diploma or GED required; associate degree preferred.
• Heartsaver certification within 30 days of hire.
• Experience with EHR, practice management systems and related software preferred.

Responsibilities

• Greet patients and families, schedule appointments and admissions in a timely manner.
• Answer and direct calls, document messages accurately and professionally.
• Prepare patient charts and ensure forms are complete and filed correctly.
• Coordinate referrals, tests, and tests scheduling per physician orders.
• Maintain confidentiality and accuracy of patient information; protect privacy.

Skills

Customer service

Data entry

Multitasking

English communication

Education

High School Graduate or GED

Associate Degree preferred

Heartsaver certification within 30 days

Tools

EHR systems

Practice Management System

Windows-based software

Job description

Summit Health Management is seeking a front desk / medical receptionist to greet patients, schedule appointments, and manage admissions in a fast-paced healthcare setting. You will handle calls, document messages, and support physicians with referrals and chart preparation.

The role demands exceptional customer service, accuracy in data entry, and proficiency with EHR and practice management software. Valid Heartsaver within 30 days is a plus; bilingual skills are a bonus.