Patient Access & Scheduling Specialist

Yale New Haven Health; New Haven (CT); On-site; USD 42,000 - 52,000; Full time

Job summary

Yale New Haven Health Services Corp. is seeking a Patient Financial Access Facilitator to handle check-in, registration, scheduling and insurance verification in a fast-paced health system. You will collect demographic and insurance information, verify eligibility, collect co-pays, and assist with funding referrals while upholding patient-centered service standards.

Strong organizational and interpersonal skills, plus experience in a hospital or physician office, are valued.

Qualifications

• High school diploma or GED required.
• Associate degree preferred.

Responsibilities

• Registration: Initiates and completes patient visit information.
• Scheduling: Accurately and promptly schedules patient appointments.
• Insurance: Ensures appropriate financial information is documented for proper reimbursement.
• Customer Service: Follows Customer Service guidelines to ensure a positive patient experience.
• Resource Management: Utilizes resources to support the patient experience.
• Performs other duties as assigned by Supervisor.

Education

High school diploma or GED required. Associate degree preferred.

Job description

Yale New Haven Health Services Corp. is seeking a Patient Financial Access Facilitator to handle check-in, registration, scheduling and insurance verification in a fast-paced health system. You will collect demographic and insurance information, verify eligibility, collect co-pays, and assist with funding referrals while upholding patient-centered service standards.

Strong organizational and interpersonal skills, plus experience in a hospital or physician office, are valued.