Patient Financial Access Specialist

Yale New Haven Health Services Corp.; New Haven (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Yale New Haven Health Services Corp. is seeking a Patient Financial Access Facilitator to manage registration, scheduling and financial clearance for patients.

You will collect demographics, verify insurances, and ensure accurate billing information while supporting a positive patient experience within the health system. Responsibilities include coordinating with clinical teams, adhering to department policies, and staying current with insurance changes to facilitate timely visits and proper

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1-2 years of customer service experience in hospital/office setting preferred.
• Ability to interpret insurance benefits and apply to hospital services.

Responsibilities

• Register patients and complete visit information per department protocol.
• Schedule appointments accurately with staff and patient needs.
• Obtain and document demographic and insurance information for billing.
• Ensure insurance entry supports proper reimbursement.
• Provide customer service per department guidelines.
• Participate in team meetings and support department goals.
• Identify opportunities to improve patient access activities.

Skills

Customer service

Interpersonal skills

Teamwork

Adaptability

Education

High school diploma or GED

Associate degree preferred

Tools

Basic computer skills

Job description

Yale New Haven Health Services Corp. is seeking a Patient Financial Access Facilitator to manage registration, scheduling and financial clearance for patients.

You will collect demographics, verify insurances, and ensure accurate billing information while supporting a positive patient experience within the health system. Responsibilities include coordinating with clinical teams, adhering to department policies, and staying current with insurance changes to facilitate timely visits and proper