Patient Access & Scheduling Specialist

Vanderbilt Health; Nashville (TN); On-site; USD 19,000 - 28,000; Full time

Job summary

Vanderbilt Health is seeking an Assoc Patient Service Specialist in Nashville, TN to support front desk and patient flow within the Oral Surgery Practice Admin. The role centers on friendly patient interactions, accurate scheduling, and efficient reception responsibilities in a fast-paced clinic environment.

Responsibilities include check-in/out, managing the reception area, and ensuring compliant documentation and billing processes while maintaining patient privacy and high service standards.

Qualifications

• Customer-focused service skills with patient interactions.
• Ability to schedule appointments and coordinate with clinical teams.
• Familiarity with patient documentation and HIPAA considerations.

Responsibilities

• Conducts patient check-in and check-out.
• Manages and maintains reception area and welcome tablets; impacts patient MHAV engagement.
• Schedules appointments and communicates effectively with patients and clinics.
• Verifies insurance and assists with billing/documentation to support smooth patient flow.

Skills

Customer service

Patient scheduling

Patient documentation

Medical terminology

Education

High School Diploma or GED

Job description

Vanderbilt Health is seeking an Assoc Patient Service Specialist in Nashville, TN to support front desk and patient flow within the Oral Surgery Practice Admin. The role centers on friendly patient interactions, accurate scheduling, and efficient reception responsibilities in a fast-paced clinic environment.

Responsibilities include check-in/out, managing the reception area, and ensuring compliant documentation and billing processes while maintaining patient privacy and high service standards.