Patient Service Specialist - Clinic Scheduling & Care

Montgomery College; Brentwood (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Comprehensive benefits package

Supportive team environment

Job summary

Vanderbilt Health Walk-In Clinics in Brentwood, TN, is seeking a friendly Patient Services Clerk to support patient flow and ensure smooth check-in/out processes.

You will schedule appointments, assist with insurance updates, and handle point-of-service collections while delivering exemplary customer service in a fast-paced clinic environment.

This role offers a supportive team, regular daytime hours, and opportunities for professional growth within Vanderbilt Health.

Qualifications

• High school diploma or GED required.
• Customer service experience preferred.
• Experience in scheduling or medical office setting is a plus.

Responsibilities

• Conducts patient check-in and check-out.
• Schedules appointments through clinical communication or direct request.
• Provides positive first impressions utilizing customer service skills.
• Ensures point of service collections.
• Manages reception area, maintains orderly appearance of reception area; proactive appointment updates.

Skills

Customer Service

Patient Scheduling

Patient Documentation

Medical Terminology & Documentation

Education

High School Diploma or GED

Job description

Vanderbilt Health Walk-In Clinics in Brentwood, TN, is seeking a friendly Patient Services Clerk to support patient flow and ensure smooth check-in/out processes.

You will schedule appointments, assist with insurance updates, and handle point-of-service collections while delivering exemplary customer service in a fast-paced clinic environment.

This role offers a supportive team, regular daytime hours, and opportunities for professional growth within Vanderbilt Health.