Patient Access & Scheduling Specialist

St. Joseph Hospital; Nashua (NH); On-site; USD 24,000 - 34,000; Full time

Job summary

St. Joseph Hospital is seeking a Patient Service Representative to support a busy, multi-physician outpatient practice.

You will perform daily office functions and serve as the friendly front-line ambassador for patients, visitors, and staff, ensuring a consistently professional patient experience. The role emphasizes high-quality customer service, HIPAA-compliant handling of confidential information, and teamwork within the hospital setting.

Qualifications

• High School Diploma or GED required.
• Experience in a medical office setting and duties listed (filing, answering phones, patient registration, etc.).
• Medical Terminology certification preferred.

Responsibilities

• Perform a variety of daily office functions for a multi-physician hospital outpatient practice.
• Act as liaison between the practice and patients, visitors, and guests, delivering a high level of customer service.
• Be the first point of contact for patients entering facilities; uphold confidentiality per HIPAA and hospital policy.

Skills

Customer service

HIPAA compliance

Education

High School Diploma/GED

Job description

St. Joseph Hospital is seeking a Patient Service Representative to support a busy, multi-physician outpatient practice.

You will perform daily office functions and serve as the friendly front-line ambassador for patients, visitors, and staff, ensuring a consistently professional patient experience. The role emphasizes high-quality customer service, HIPAA-compliant handling of confidential information, and teamwork within the hospital setting.