Patient Access & Scheduling Specialist

St. Joseph Hospital; Bangor (ME); Hybrid; USD 23.000 - 32.000; Vollzeit

Zusammenfassung

St. Joseph Hospital is seeking a Patient Service Representative to support a multi-physician outpatient practice. You will greet patients, register them, answer calls, schedule appointments, and help with payments while maintaining HIPAA standards and a high level of customer service.

This role emphasizes accurate data entry, confidentiality, and collaboration with physicians and staff to ensure smooth daily operations in a Catholic health system.

Qualifikationen

• Customer service skills in a medical setting.
• Experience with front-desk duties in a medical office is preferred.
• Knowledge of patient intake and confidentiality standards.

Aufgaben

• Greet patients and visitors and provide a warm welcome.
• Register patients, answer phones, and schedule appointments.
• Process payments and assist with basic clerical tasks.
• Enter data accurately and protect patient information per HIPAA.
• Coordinate with clinical staff to support physicians and teams.

Kenntnisse

Customer service

Medical office experience

HIPAA compliance

Ausbildung

High School Diploma/GED

Jobbeschreibung

St. Joseph Hospital is seeking a Patient Service Representative to support a multi-physician outpatient practice. You will greet patients, register them, answer calls, schedule appointments, and help with payments while maintaining HIPAA standards and a high level of customer service.

This role emphasizes accurate data entry, confidentiality, and collaboration with physicians and staff to ensure smooth daily operations in a Catholic health system.