Patient Access & Scheduling Specialist

Talentify; Kansas City (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Full benefits

Job summary

St. Joseph Medical Group in Kansas City, MO is seeking a Patient Service Representative to interview patients, collect demographics, and prep for upcoming visits.

This full-time role requires at least 2 years of medical office experience, strong customer service, and knowledge of medical terminology. You will greet patients, verify insurance, collect co-pays, schedule appointments, and assist with billing as needed.

Qualifications

• Experience in a medical office setting preferred.
• Knowledge of medical terminology preferred.
• High School Diploma or equivalent preferred.
• Customer service experience preferred.

Responsibilities

• Interviews the patient or representative to obtain demographics for visits.
• Schedules patients in the clinic and assists with scheduling elsewhere.
• Schedules patients for radiology appointments as requested by providers.
• Processes referrals and schedules patients accordingly.
• Verifies insurance, collects co-pays and prior balances, reconciles, and troubleshoots billing issues.
• Greet and check in patients; handle incoming calls and route or message appropriately.
• Coordinates clinic processes such as supply ordering, sales calls, and record release.
• Operate computer to input/retrieve data; use age-appropriate communication; maintain medical terminology proficiency; project a positive attitude.

Skills

Customer service

Medical terminology

Data entry

Phone etiquette

Education

High School Diploma or GED

Tools

Electronic Health Records (EHR)

Job description

St. Joseph Medical Group in Kansas City, MO is seeking a Patient Service Representative to interview patients, collect demographics, and prep for upcoming visits.

This full-time role requires at least 2 years of medical office experience, strong customer service, and knowledge of medical terminology. You will greet patients, verify insurance, collect co-pays, schedule appointments, and assist with billing as needed.