Patient Access Coordinator - Medical Front Desk

Saint James Health; Newark (NJ); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

403B, Supplemental Insurance

Paid time off, Sick time

Job summary

Saint James Health is seeking a Medical Receptionist to create a welcoming, professional front desk environment and manage patient flow. You will verify identities, handle registrations in the EHR, schedule appointments, and assist with outreach while ensuring HIPAA compliance and high-quality patient service.

The role requires strong communication, confidentiality, and the ability to work in a fast-paced healthcare setting to support access to care for the community.

Qualifications

• Two years front office experience required.
• Bilingual: Spanish or Portuguese preferred.
• High school diploma or equivalent required.

Responsibilities

• Greet patients and visitors and manage patient check-in/check-out.
• Verify patient identity, demographics, insurance coverage, and eligibility for discounts or programs.
• Register new patients and update records in the EHR system.
• Schedule, confirm, and reschedule appointments per clinic protocols.
• Answer calls, route messages, and respond to inquiries promptly.
• Collect copayments and maintain accurate financial records.

Skills

Customer service

Communication

Bilingual (Spanish/Portuguese)

Education

High school diploma or equivalent

Job description

Saint James Health is seeking a Medical Receptionist to create a welcoming, professional front desk environment and manage patient flow. You will verify identities, handle registrations in the EHR, schedule appointments, and assist with outreach while ensuring HIPAA compliance and high-quality patient service.

The role requires strong communication, confidentiality, and the ability to work in a fast-paced healthcare setting to support access to care for the community.