Patient Access & Registration Specialist

St. Tammany Parish Hospital; United States; Sur place; USD 21 000 - 28 000; Plein temps

Résumé du poste

St. Tammany Health System is seeking a Patient Access Representative to efficiently check in and out patients, verify insurance, and collect balances in a busy clinical environment. You will schedule appointments, maintain patient confidentiality, and handle multi-line phone calls with courtesy and professionalism.

The role emphasizes HIPAA compliance, accurate data collection, and collaboration with a dedicated team to ensure smooth patient flow and excellent service across the health system.

Qualifications

• Must be able to operate a computer, copier and fax machine.
• Must possess good communication skills and a great deal of patience.
• Medical office experience preferred.
• Should have previous medical terminology.
• Must be willing to learn all aspects of the office and be a team player.
• Must be able to work well with others in a very busy environment.
• Must maintain a professional demeanor at all times.

Responsabilités

• Check-in/out for patients with efficient, organized process.
• Ensure throughput and top-quality customer service.
• Schedule appointments and verify insurance during registration.
• Collect accurate patient information while maintaining confidentiality and HIPAA rights.
• Answer multi-line phones and direct calls politely.
• Collect copayments and patient balances; scan or file documents into Medical Records.

Connaissances

Communication skills

Patience

Team player

Medical terminology

Phone etiquette

Confidentiality awareness

Formation

High School Diploma or GED

Post-secondary or vocational program enrollment/completion

Description du poste

St. Tammany Health System is seeking a Patient Access Representative to efficiently check in and out patients, verify insurance, and collect balances in a busy clinical environment. You will schedule appointments, maintain patient confidentiality, and handle multi-line phone calls with courtesy and professionalism.

The role emphasizes HIPAA compliance, accurate data collection, and collaboration with a dedicated team to ensure smooth patient flow and excellent service across the health system.