Patient Access & Scheduling Specialist

VitalSkin Dermatology LLC.; Louisville, Northern (KY, KY); Hybrid; USD 51,577,000 - 60,174,000; Full time

Job summary

VitalSkin Dermatology LLC is seeking a patient services coordinator at our Louisville, KY clinic. You will manage front desk activities, greet patients, collect payments, and support patient registration while ensuring confidentiality and accurate records.

The role involves scheduling, reminders, insurance verification, and efficient coordination with nursing staff. Ideal candidates will have a high school diploma, 2+ years in customer service, and strong communication skills.

Qualifications

• High school diploma or equivalent required.
• 2+ years customer service experience preferred.
• Strong written and oral communication skills.

Responsibilities

• Greet patients and provide courteous, professional service.
• Assist patients with forms and consents; explain policies.
• Maintain lobby area, ensure confidentiality and proper records handling.
• Manage scheduling, registrations, and payments at checkout.
• Verify insurance information and coordinate with staff for smooth visits.

Skills

Customer service

Written & verbal communication

Computer literacy

Education

High school diploma

Tools

Microsoft Office

EMR systems

Job description

VitalSkin Dermatology LLC is seeking a patient services coordinator at our Louisville, KY clinic. You will manage front desk activities, greet patients, collect payments, and support patient registration while ensuring confidentiality and accurate records.

The role involves scheduling, reminders, insurance verification, and efficient coordination with nursing staff. Ideal candidates will have a high school diploma, 2+ years in customer service, and strong communication skills.