Patient Experience & Scheduling Specialist

Keplr Vision; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Keplr Vision is seeking a Patient Care Coordinator I in Louisville, KY to provide exemplary customer service and patient support at the practice. The role focuses on handling phone calls, scheduling visits, and coordinating front desk activities with professionalism and care.

Ideal candidates have 1+ years of experience or a strong desire to learn, with a friendly demeanor, good time management, and the ability to multi-task in a fast-paced environment.

Qualifications

• Excellent time management skills.
• Attention to detail.
• Ability to multi-task efficiently.
• Proficiency with computers and basic systems.
• Professional and friendly interaction with patients.

Responsibilities

• Speak with patients on the phone and provide high-quality service.
• Schedule appointments and manage calendar slots.
• Check patients in and out and update records.
• Handle a variety of front desk administrative duties.

Skills

Excellent time management

Attention to detail

Multi-tasking

Computers & basic systems

Professional patient interaction

Job description

Keplr Vision is seeking a Patient Care Coordinator I in Louisville, KY to provide exemplary customer service and patient support at the practice. The role focuses on handling phone calls, scheduling visits, and coordinating front desk activities with professionalism and care.

Ideal candidates have 1+ years of experience or a strong desire to learn, with a friendly demeanor, good time management, and the ability to multi-task in a fast-paced environment.