Patient Services & Scheduling Specialist

VitalSkin Dermatology LLC.; La Grange, Northern (KY, KY); Hybrid; USD 26,000 - 29,000; Part time

Job summary

VitalSkin Dermatology LLC seeks a part-time front desk receptionist to join our clinic in Kentucky. You will greet patients, collect co-pays, register new patients, and manage appointment flow with a focus on accuracy and confidentiality.

The role requires 2+ years in customer service, excellent communication, and proficient computer skills. Expect a collaborative team environment and professional, patient-focused service.

Qualifications

• High school graduate.
• 2+ years customer service experience.
• Strong written and oral communication skills.
• Proficient computer applications: word processing, medical office management, and spreadsheets.
• Ability to accurately record and transmit detailed information.
• Good judgment and professional demeanor.
• Experience with basic office equipment is a plus.

Responsibilities

• Greet patients and provide a welcoming, professional experience.
• Assist patients with forms and consents.
• Protect patient confidentiality and records release policies.
• Maintain a clean and organized lobby and front desk area.
• Schedule, reschedule, and confirm appointments by phone and at checkout.
• Manage payments including co-pays and balances; balance receipts daily.
• Coordinate with staff to ensure smooth patient flow and calls routing.

Skills

Customer service

Communication

Attention to detail

Computer skills

Education

High school diploma

Tools

Word processing

Medical office software

Spreadsheet

Job description

VitalSkin Dermatology LLC seeks a part-time front desk receptionist to join our clinic in Kentucky. You will greet patients, collect co-pays, register new patients, and manage appointment flow with a focus on accuracy and confidentiality.

The role requires 2+ years in customer service, excellent communication, and proficient computer skills. Expect a collaborative team environment and professional, patient-focused service.