Patient Access & Scheduling Specialist

VITALSKIN PHYSICIAN MANAGEMENT LLC; La Grange (KY); On-site; USD 26,000 - 29,000; Part time

Job summary

VITALSKIN PHYSICIAN MANAGEMENT LLC is seeking a part-time front desk coordinator to provide courteous patient service. You will schedule and register patients, collect payments, and resolve inquiries in a fast-paced clinic setting.

Responsibilities include greeting patients, processing forms, maintaining confidentiality, and managing appointments and insurance verifications. This role requires strong communication and computer skills, with a start schedule Tue 8-5 and Thu 8-5, potentially

Qualifications

• High school graduate.
• 2+ years customer service experience.
• Well-developed written and oral communication skills.
• Demonstrates understanding of customer service principles.
• Working knowledge of computer applications: word processing, medical office management, and spreadsheet.
• Ability to accurately record and transmit detailed information.
• Ability to exercise good judgment in evaluating situations and making decisions.
• Ability to use tact and sensitivity to timing in personal transactions.
• Experience operating office systems: PC, printers, copiers, fax, postage machine, phones.

Responsibilities

• Greet arriving patients, ensuring a welcoming and superior patient experience.
• Assist patients with completing necessary forms and consents.
• Adhere to patient confidentiality and records release policies.
• Keep lobby and front reception area clean and organized.
• Schedule, reschedule, and confirm patient appointments via phone and at check-out.
• Maintain daily appointment schedule and notify staff of changes.
• Manage the automated reminder system and follow-up actions.
• Create and send notices to patients who miss appointments.
• Register and create records for new patients in the practice management system.
• Update patient demographics and contact information as needed.
• Obtain and verify insurance and other financial information prior to visits.
• Complete required payor authorizations and on-demand insurance checks.

Skills

Customer service

Communication

Computer skills

Attention to detail

Record keeping

Multitasking

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Medical office software

Job description

VITALSKIN PHYSICIAN MANAGEMENT LLC is seeking a part-time front desk coordinator to provide courteous patient service. You will schedule and register patients, collect payments, and resolve inquiries in a fast-paced clinic setting.

Responsibilities include greeting patients, processing forms, maintaining confidentiality, and managing appointments and insurance verifications. This role requires strong communication and computer skills, with a start schedule Tue 8-5 and Thu 8-5, potentially