Patient Services Concierge: Dermatology Scheduling

Montgomery College; Franklin (TN); On-site; USD 36,000 - 54,000; Full time

Job summary

Vanderbilt Health is seeking an organized Dermatology Clerical professional to support patient check-in/out, scheduling, and coordination with outside facilities. The role emphasizes positive patient interactions and accurate handling of referrals, pre-certifications, and documentation.

The position supports multiple services within dermatology, with duties spanning appointment coordination and clinical system entries to ensure smooth patient flow and care continuity.

Qualifications

• Experience handling patient check-in and check-out processes.
• Ability to coordinate scheduling for appointments, procedures, and surgeries.
• Ability to coordinate with outside facilities and providers.
• Strong customer service and communication skills.

Responsibilities

• Conducts patient check-in and check-out.
• Coordinates follow-up appointments or procedures as required.
• Schedules appointments, procedures, or surgery through clinical systems.
• Provides positive first impressions with excellent service.
• Ensures referrals, pre-certifications, records and documentation are ready for visits.
• Performs additional duties as assigned.

Skills

Surgery Scheduling

Customer Service

Patient Scheduling

Patient Documentation

Medical Terminology & Documentation

Job description

Vanderbilt Health is seeking an organized Dermatology Clerical professional to support patient check-in/out, scheduling, and coordination with outside facilities. The role emphasizes positive patient interactions and accurate handling of referrals, pre-certifications, and documentation.

The position supports multiple services within dermatology, with duties spanning appointment coordination and clinical system entries to ensure smooth patient flow and care continuity.