Patient Experience Coordinator

VITALSKIN PHYSICIAN MANAGEMENT LLC; Louisville (KY); On-site; USD 37,000 - 44,000; Full time

Job summary

VITALSKIN PHYSICIAN MANAGEMENT LLC in Louisville, KY seeks a patient services coordinator. Responsibilities include greeting patients, assisting with forms, handling registrations, and collecting payments in a courteous, professional manner.

The role requires 2+ years in customer service, strong communication, and familiarity with medical office processes. Typical hours and compensation reflect the posted schedule and hourly rate.

Qualifications

• 2+ years customer service experience.
• Well-developed written and oral communication skills.
• Working knowledge of computer applications: word processing, medical office management, and spreadsheet.

Responsibilities

• Greet arriving patients and ensure a welcoming experience.
• Assist patients with forms and consents; maintain confidentiality.
• Schedule, register, and handle appointments and payments; resolve inquiries.

Skills

Customer service

Written & verbal communication

Judgment & decision making

Education

High school graduate

Tools

Word processing

Medical office management

Spreadsheet

Job description

VITALSKIN PHYSICIAN MANAGEMENT LLC in Louisville, KY seeks a patient services coordinator. Responsibilities include greeting patients, assisting with forms, handling registrations, and collecting payments in a courteous, professional manner.

The role requires 2+ years in customer service, strong communication, and familiarity with medical office processes. Typical hours and compensation reflect the posted schedule and hourly rate.