Patient Access & Scheduling Coordinator

Talentify; Prestonsburg (KY); On-site; USD 21,000 - 30,000; Full time

Job summary

Talentify in Kentucky is seeking a Patient Access Representative to deliver efficient, courteous service for patient registration and scheduling; greet patients, collect information, post accounts daily, and help direct clinic flow.

Responsibilities include interviewing patients to determine payment arrangements, posting charges and payments, advising on insurance benefits, and maintaining accurate records in a high-volume clinic.

Qualifications

• High school diploma or equivalent required; Associate’s degree preferred.
• Two years experience in healthcare registration preferred.
• Excellent verbal, presentation, and written communication skills.

Responsibilities

• Greet patients courteously, determine their needs, and offer assistance.
• Registers patients and prepares records, notices, service charge slips, and payor information.
• Interviews patients or guardians to determine payment arrangements and refers unusual cases to supervisor.
• Assist self-pay patients with balance arrangements beyond initial deposits or third-party payments.
• Explain insurance benefits and answer patient account inquiries.
• Receive and post payments; issue receipts and maintain funds.
• Post charges daily to patient accounts and post payments daily.
• Coordinate precertification with insurance carriers for procedures.
• Maintain appointment schedules for clinic physicians.
• Keep patient charts and files organized and accurate.

Skills

Verbal communication

Written communication

Presentation skills

Education

High school diploma or equivalent

Associate’s degree preferred

Job description

Talentify in Kentucky is seeking a Patient Access Representative to deliver efficient, courteous service for patient registration and scheduling; greet patients, collect information, post accounts daily, and help direct clinic flow.

Responsibilities include interviewing patients to determine payment arrangements, posting charges and payments, advising on insurance benefits, and maintaining accurate records in a high-volume clinic.