Patient Access & Scheduling Specialist

Houston Methodist; Louisiana; Presencial; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

Houston Methodist is seeking a Patient Access Center Representative to ensure accurate scheduling, registration, and financial clearance for patients across assigned locations. You will use scheduling systems, verify eligibility, and communicate effectively with patients, physicians, and staff to prevent delays.

Responsibilities include triaging calls, collecting insurance information, and supporting management with quality reviews and process improvements.

Formación

• High school diploma or equivalent required.
• Three years of healthcare/call center experience or completion of Call Center Apprenticeship.
• Healthcare setting knowledge and medical terminology preferred.

Responsabilidades

• Demonstrates ability to manage scheduling, registration and eligibility verification.
• Communicates with patients, physicians and staff to prevent delays or denials.
• Uses scheduling/registration systems and HIPAA-compliant procedures.

Conocimientos

Customer service

Communication

Medical terminology

English proficiency

Data entry

PC literacy

Scheduling systems

Insurance verification

Care coordination

Educación

High School diploma or equivalent

Descripción del empleo

Houston Methodist is seeking a Patient Access Center Representative to ensure accurate scheduling, registration, and financial clearance for patients across assigned locations. You will use scheduling systems, verify eligibility, and communicate effectively with patients, physicians, and staff to prevent delays.

Responsibilities include triaging calls, collecting insurance information, and supporting management with quality reviews and process improvements.