Patient Access & Scheduling Specialist

Houston Methodist; Tennessee; Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Houston Methodist is seeking a Patient Access Center Representative to ensure timely, accurate scheduling and registration for patients at our facilities. The role emphasizes financial clearance, HIPAA compliance, and positive patient interactions to support smooth operations.

The position requires strong English communication, healthcare terminology knowledge, and the ability to navigate multiple scheduling systems while maintaining high-quality customer service standards.

Qualifikationen

• Proficient in customer service with clear communication.
• Able to understand medical terminology and CPT codes.
• Familiar with data entry and Windows-based software.

Aufgaben

• Schedule appointments and register patients across services.
• Verify patient eligibility and benefits prior to visits.
• Communicate with patients, physicians, and staff to resolve issues.
• Maintain HIPAA compliance and protect patient confidentiality.
• Assist management with quality reviews and process improvements.

Kenntnisse

Customer service

Communication

Medical terminology

Data entry

Windows

Excel basics

HIPAA compliance

Insurance verification

Ausbildung

High School diploma or equivalent

Tools

Excel

Registration systems

Jobbeschreibung

Houston Methodist is seeking a Patient Access Center Representative to ensure timely, accurate scheduling and registration for patients at our facilities. The role emphasizes financial clearance, HIPAA compliance, and positive patient interactions to support smooth operations.

The position requires strong English communication, healthcare terminology knowledge, and the ability to navigate multiple scheduling systems while maintaining high-quality customer service standards.