Patient Access & Scheduling Coordinator

Houston Methodist; Texas; On-site; USD 38,000 - 52,000; Full time

Job summary

Houston Methodist seeks a Patient Access Center Representative to schedule and register patients, verify insurance eligibility, and ensure timely financial clearance for services. The role emphasizes strong customer service, accurate data entry, and proficiency with registration systems across multiple platforms.

As a front-line contact, you will triage inquiries, communicate effectively with patients, physicians, and staff, and support continuous process improvements while maintaining HIPAA

Qualifications

• High school diploma or equivalent.
• Experience in healthcare or call center preferred.
• Medical terminology knowledge helpful.

Responsibilities

• Schedule and register patients for appointments at assigned location.
• Verify patient eligibility and benefits prior to visits.
• Provide excellent customer service to patients and staff.
• Utilize scheduling/registration systems and multiple applications.

Skills

Communication

Customer service

Medical terminology

Data entry

Keyboard proficiency

Phone skills

Multitasking

Teamwork

Education

High School diploma or equivalent

Tools

Windows

Excel

Registration software

Job description

Houston Methodist seeks a Patient Access Center Representative to schedule and register patients, verify insurance eligibility, and ensure timely financial clearance for services. The role emphasizes strong customer service, accurate data entry, and proficiency with registration systems across multiple platforms.

As a front-line contact, you will triage inquiries, communicate effectively with patients, physicians, and staff, and support continuous process improvements while maintaining HIPAA