Patient Access & Scheduling Specialist

Houston Methodist; The Woodlands (TX); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Uniform provided

Business professional dress

Job summary

Houston Methodist is seeking a Full Time Patient Access Representative to perform scheduling, insurance verification and registration duties. The role serves as the main contact point for patients, staff and physicians to resolve questions related to access services.

The position requires clear communication, accuracy in data entry, and the ability to multi-task in a fast-paced healthcare environment. On-site work with standard day shift hours is expected.

Qualifications

• High School diploma or equivalent is required.
• Minimum of 3 years in a healthcare setting with registration, scheduling or insurance verification.
• Strong English communication and customer service skills; knowledge of medical terminology helpful.

Responsibilities

• Perform multiple patient access tasks: scheduling, insurance verification and registration.
• Serve as liaison between patients, staff and providers to resolve questions.
• Enter accurate scheduling and insurance data into systems for financial clearance.
• Assist with related tasks such as transcription of orders or referrals when needed.

Skills

Customer service

Communication

Problem solving

Multitasking

Medical terminology

HIPAA knowledge

Data entry

Software navigation

Education

High School diploma

Tools

EMR software

Scheduling software

Billing software

Microsoft Excel

Job description

Houston Methodist is seeking a Full Time Patient Access Representative to perform scheduling, insurance verification and registration duties. The role serves as the main contact point for patients, staff and physicians to resolve questions related to access services.

The position requires clear communication, accuracy in data entry, and the ability to multi-task in a fast-paced healthcare environment. On-site work with standard day shift hours is expected.