Patient Access & Scheduling Specialist

Men's Health Foundation; Los Angeles (CA); Presencial; USD 42.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-term Disability

401(k) Retirement plan

Flexible Spending Account (FSA)

Sick pay (40 hours)

PTO 120 hours

Descripción de la vacante

Men's Health Foundation is seeking a Patient Access Specialist to manage front desk operations, patient registration, scheduling, and call center duties. You will verify insurance, address concerns, and support a positive patient experience in a healthcare setting.

The role emphasizes HIPAA compliance, professional communication, and teamwork across clinics, with opportunities for growth and a dynamic work environment.

Formación

• High School diploma or equivalent is required.
• Excellent customer service and communication skills.
• Ability to stay calm and professional in a fast-paced environment.
• Strong attention to detail and timeliness.
• Familiarity with EMR applications is a plus.

Responsabilidades

• Maintain patient confidentiality per HIPAA.
• Provide high-quality customer service and follow performance standards.
• Handle patient calls and visits professionally and courteously.
• Address inquiries and minor complaints efficiently.
• Coordinate with providers and staff to support patient care.
• Know the services offered and upcoming events relevant to patients.

Conocimientos

Customer service

Communication

Calm under pressure

Attention to detail

Professional demeanor

Educación

High School diploma or equivalent

Herramientas

EMR systems

Descripción del empleo

Men's Health Foundation is seeking a Patient Access Specialist to manage front desk operations, patient registration, scheduling, and call center duties. You will verify insurance, address concerns, and support a positive patient experience in a healthcare setting.

The role emphasizes HIPAA compliance, professional communication, and teamwork across clinics, with opportunities for growth and a dynamic work environment.