Medical Front Desk & Scheduling Specialist

The Christ Hospital Health Network; Cincinnati (AR); Presencial; USD 32.000 - 42.000; Jornada completa

Descripción de la vacante

The Christ Hospital Health Network is seeking a Front Desk/Administrative Clerk to support patient scheduling, registration, and billing coordination. You will manage appointment flow for patients and physicians using our Practice Management system and EMR.

You will greet visitors, handle inquiries, collect co-pays, verify insurance details, and maintain accurate records. Strong communication and confidentiality are essential in this role.

Formación

• High School Diploma or equivalent.
• 1-3 years’ experience in customer service required.
• Medical office experience and 1-year prior scheduling experience preferred.
• Strong computer skills and confidentiality.
• Must pass skills assessment tests.

Responsabilidades

• Manage daily patient and physician scheduling using Practice Management system.
• Answer calls and route to appropriate staff.
• Greet visitors and perform patient check-in/check-out and registration.
• Collect co-pays and reconcile payments.
• Verify referrals and pre-certifications as appropriate.
• Manage EMR work queues and send/mail/fax correspondence.
• Orders office supplies and maintain front office cleanliness.
• All other clerical duties as assigned.

Conocimientos

Customer service

Phone etiquette

Multi-tasking

Confidentiality

HIPAA compliance

Educación

High School Diploma or equivalent

Herramientas

Microsoft Outlook

Microsoft Word

Microsoft Excel

EMR systems

Descripción del empleo

The Christ Hospital Health Network is seeking a Front Desk/Administrative Clerk to support patient scheduling, registration, and billing coordination. You will manage appointment flow for patients and physicians using our Practice Management system and EMR.

You will greet visitors, handle inquiries, collect co-pays, verify insurance details, and maintain accurate records. Strong communication and confidentiality are essential in this role.