Cardiology Scheduler — Expert Patient Flow & EMR Coordination

The Christ Hospital Health Network; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

The Christ Hospital Health Network is seeking an experienced front desk scheduling Clerk to support daily patient and physician scheduling, triage calls, and registrations. You will ensure accurate data entry in the Practice Management and EMR systems, verify insurance details, and coordinate with care teams to optimize visit flow.

You should have 1–3 years of customer service and medical office experience, proficiency with Outlook/Excel, and the ability to maintain confidentiality.

Qualifications

• Must have strong customer service skills and the ability to handle confidential information.
• Excellent verbal and written communication, with courteous patient interactions.
• Ability to multi-task, manage calls, appointments, and registrations efficiently.
• Knowledge of health insurance requirements and HIPAA privacy rules.
• Proficiency with Microsoft Outlook, Word, Excel and EMR tools.

Responsibilities

• Answers telephone and directs calls to appropriate staff; routes messages and documents.
• Greets visitors, checks in/out patients and completes registrations, including insurance details.
• Maintains cash drawer, collects co-pays, and balances logs as required.
• Verifies referrals and pre-certifications; manages EMR front desk queues.
• Orders office supplies and maintains front office cleanliness; performs other clerical duties.

Skills

Customer service

Verbal communication

Multitasking

Confidentiality

HIPAA knowledge

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

EMR systems

Practice Management System

Job description

The Christ Hospital Health Network is seeking an experienced front desk scheduling Clerk to support daily patient and physician scheduling, triage calls, and registrations. You will ensure accurate data entry in the Practice Management and EMR systems, verify insurance details, and coordinate with care teams to optimize visit flow.

You should have 1–3 years of customer service and medical office experience, proficiency with Outlook/Excel, and the ability to maintain confidentiality.